Spinch Casino Privacy Policy

At Spinch Casino, we take your privacy seriously and are committed to protecting the personal data you share with us. This privacy policy explains how we collect, use, store, and safeguard your information when you visit spinch.com or use our gaming services. By registering an account, you agree to the practices described below. This policy applies to all players, including those who found us through terms like Spinch Casino no deposit bonus or Spinch casino login.

Who We Are

Our platform is operated under agreements with Tessera Limited S.R.L., registered in San Jose, Mata Redonda, South Sabana, Las Vegas Neighborhood, Costa Rica, acting as the contracting party under our current terms. We hold a licence issued by the Gaming Board of Anjouan (Union of Comoros), licence No. ALSI-202410047-FI2. Our payment processing is facilitated through Nitouka Ltd, registered in Cyprus. When you interact with Spinch Casino, we act as the data controller responsible for your personal information.

Information We Collect

When you create an account, deposit funds, or contact our support team, we collect several categories of data necessary to provide our services and comply with regulatory obligations. Here at Spinch Casino, we gather information both directly from you and automatically through your use of our platform.

• We collect registration details such as your name, date of birth, email address, phone number, and residential address.
• We record identity verification documents, including ID cards, proof of address, and payment method confirmation, which must be legible in the Latin or Cyrillic alphabet.
• We track your deposit and withdrawal history, including payment methods, transaction amounts, and currencies used.
• We log your gaming activity, including games played, wagers placed, and bonus usage.
• We monitor technical data such as your IP address, device type, browser, and geolocation to prevent fraud and enforce our restricted countries policy.
• We may request source of funds documentation, bank statements, or additional proof of identity at any time.

How We Use Your Data

Our Spinch Casino platform processes your personal data for several legitimate purposes connected to running a secure and compliant gambling service. We use this information to verify your identity, process deposits and withdrawals, manage your loyalty program progress, and deliver promotional offers such as our welcome bonus or reload promotions.

• We use your data to verify your age and identity before allowing any real-money transactions.
• We process your payment information to complete deposits and withdrawals across supported methods, including cryptocurrencies via CoinsPaid.
• We analyze your gaming patterns to detect problem gambling behavior and support responsible gaming initiatives.
• We use your contact details to send account notifications, security alerts, and marketing communications where you have consented.
• We retain transaction records to meet anti-money laundering and licensing obligations under our governing law in Costa Rica.

Marketing Communications

If you have opted in, we at Spinch Casino may send you emails or messages about promotions, tournaments, and loyalty rewards. You can withdraw your consent at any time by adjusting your account preferences or contacting our support team via live chat, email, or Telegram.

Sharing Your Information

We do not sell your personal data to third parties. However, our Spinch Casino operations require sharing certain information with trusted partners to deliver our services effectively.

• We share data with payment processors and our payment agent, Nitouka Ltd, to facilitate deposits and withdrawals.
• We share information with identity verification providers to confirm your age and identity in compliance with licensing requirements.
• We may disclose data to regulatory authorities, including the Gaming Board of Anjouan, upon lawful request.
• We share limited data with game providers and software partners to enable gameplay and jackpot functionality.
• We may transfer information to our sister brands, including 1Red, OnLuck, Loki Casino, and Bets.io, where necessary for shared compliance or fraud prevention purposes.

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes described in this policy and to comply with legal obligations. Our Spinch casino records are kept in accordance with regulatory requirements even after account closure, particularly regarding financial transactions and verification documents. If your account remains dormant for 180 days, a monthly fee may apply, and after one year of inactivity, your account may be closed in accordance with our terms.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding your personal data. We at Spinch Casino respect these rights and will respond to valid requests within a reasonable timeframe.

• You have the right to request access to the personal data we hold about you.
• You may request correction of inaccurate or incomplete information.
• You can ask us to delete your data, subject to our legal retention obligations.
• You may object to certain processing activities, including direct marketing.
• You have the right to request a copy of your data in a portable format.

To exercise any of these rights, please contact our support team through live chat, available 24/7, or by emailing support@spincheu.com.

Security Measures

Our Spinch Casino platform employs technical and organizational measures designed to protect your personal data from unauthorized access, loss, or misuse. We encrypt sensitive information during transmission and restrict access to authorized personnel only. While we strive to maintain robust security, no method of transmission over the internet is entirely secure, and we encourage you to protect your own login credentials.

Fraud Prevention and VPN Usage

We monitor account activity to detect fraudulent behavior, including the use of VPNs or other tools to falsify your geolocation. Using encrypted connections to misrepresent your location breaches our terms and may result in account suspension, closure, or forfeiture of winnings. We collect and analyze technical data specifically to enforce our restricted countries policy and protect the integrity of our services.

International Data Transfers

Because we serve players across Europe, Canada, Australia, New Zealand, Norway, Poland, South Africa, Switzerland, and the United Kingdom, your data may be transferred and processed in countries outside your own. We ensure that appropriate safeguards are in place whenever such transfers occur, in line with applicable data protection standards.

Cookies and Tracking

We use cookies and similar technologies to enhance your experience, remember your preferences, and analyze site traffic. For detailed information about the types of cookies we use, please refer to our separate cookie policy available on our website.

Children's Privacy

Our services are strictly intended for individuals who meet the legal gambling age in their jurisdiction. We do not knowingly collect data from minors, and any account found to belong to an underage individual will be closed immediately, with funds handled in accordance with applicable regulations.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this page regularly. Continued use of our platform after any changes constitutes your acceptance of the revised policy.

Contact Us

If you have questions about how we handle your personal data, or if you searched for terms like Spinch casino review or Spinch online casino and want more information about our privacy practices, please reach out to our support team. We are available 24/7 via live chat, email at support@spincheu.com, or Telegram.